Alberta Fair Practices OfficeAlberta Fair Practices Office

Fair Practices Office Response to COVID-19

In the wake of the COVID-19 pandemic, FPO has taken some precautionary measures to reduce risk and ensure the safety of both its clients and employees. Both the Edmonton and Calgary locations of our office will be closed to the public until further notice.
FPO staff members will be working remotely which may cause delays in communication to our clients or processing requests for services. We remain available to provide service from 8:15am to 4:30pm weekdays, and can be contacted toll-free at 1(866) 427-0115 or by email at

We're Here to Help

If you have questions or concerns about the operation of Alberta's
workers' compensation system, we're here to help.


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As an independent office, the Fair Practices Office (FPO) provides an important "check and balance" on the WCB and other parts of the workers’ compensation system. We help ensure the system treats workers and employers fairly.

We can also assist workers and employers with appeals of WCB decisions, and we help people find their way around the workers' compensation system.