The Fair Practices Office (FPO) is an independent agency, separate from the Workers’ Compensation Board (WCB), the Appeals Commission, and the Medical Panels Office.
We are here to help Albertans who have questions or concerns about Alberta’s workers’ compensation system.
Our services include:
What We Can't Do
We cannot change or set aside a decision or policy made by the WCB, Appeals Commission or Medical Panels Office.
We do not have the authority to make decisions about compensation, premiums, or other matters to do with claims or accounts.
Our fairness reviews are limited to the processes leading up to decisions made in Alberta's workers' compensation system (WCB, Appeals Commission and Medical Panels Office). If you think you have been treated unfairly by some another organization, contact the Alberta Ombudsman.
The FPO has no authority to review matters previously investigated by the Alberta Ombudsman nor matters where the Court has taken an action or made a decision.